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How to Check American Express Gift Card Balance

Checking your Amex gift card balance is necessary so do not get into frustrating situations. Find out how to check your Amex Gift Card balance.
Ketcha Brandon
Check American Express Gift Card Balance

Are you among the several individuals looking for ways through which one can check American Express gift card balance? then you are actually reading the right article.

The most amazing feature of the American Express gift card balance that I love is probably its flexibility to use it to purchase anything anywhere that accepts the gift card.

You might be in a situation where you are trying to purchase a new product with your American Express gift card at a Merchant's online store, and then after selecting your products and showing up at the checkout, you realize that paying with your Amex gift card is not possible cause it keeps up showing an error message. The main reason for this is due to the fact that your Amex gift card balance is not sufficient.

This can be heartbreaking especially if you do not have any other payment option but if you have another payment option with, you can decide to make a split payment if the cashier is ok with that.

In order to avoid such situations, you need to keep tabs on your fund balance so that you do not get caught up when trying to make a purchase.

This article compiles of detailed explanation on how to check your American Express Gift Card Balance. So let us get started.

Table of Contents

What is an AMEX Gift Card?

American Express, widely known as AMEX gift card, is a prepaid card loaded with some amount of U.S dollars. Their gift card exist in several denominations ($25, $50, $100, $200 and $500) so getting your preferred gift card will not be an issued to you. You can obtain an Amex gift card in nearly every store and retail outlet in the United States.

The good thing is that Amex gift cards are accepted by some stores online inside and outside of America.

More to that, there are several money transfer apps that accept American Express, and adding your Amex gift card to a money transfer app will improve the flexibility of your funds.

ALSO READ: How to Transfer Money From Amex Gift Card to Bank Account

How to Check The Balance on American Express Gift Card

There exist two different ways which one can use to check the balance on an American Express Gift Card and these methods are listed below.

1. Checking Amex Gift Card Balance Via Amex Website

In order to check the balance on your Amex gift card via the website, you can follow the steps below:

  1. Visit the Amex balance checker page.
  2. Type in the 15-digit card number.
  3. Enter the expiration date/valid-thru date.
  4. Type in the 4 digit security code number.
  5. Entering your Email address is optional.
  6. Click on the blue "Sign In" button.

As soon as you have completed these steps properly, the page will reload to reveal the current balance on your Amex gift card.

2. Checking the Amex Gift Card Balance Via the Amex Customer Support

Here is another amazing and easy way through which you can check your American Express gift card balance and this is by contacting the customer support. You will find the telephone number of the Amex customer support written on the gift card so take a look at your gift card and dial the number on your mobile. Launch your call and an Amex representative will attend to you. They will demand your card's serial number which they will use to run a query and get your balance.

ALSO READ: How to Send Money Anonymously On Venmo

Importance of Checking Amex Gift Card Balance

There are several reasons why you need to be aware of your Amex Gift card balance from time to time and some of these reasons are discussed below.

Some times may arise where you overbudget beyond your Amex gift card balance. Checking your gift card balance well before going to check out will help you avoid such embarrassing situations.

If your gift card was misplaced or may be got stolen, you can check your balance to make sure that no unauthorized purchases where made. This will help you report the case as fast as possible and also request a replacement card.

It is also good you check your Amex gift card balance to make sure that the gift card is still valid.

Tips For Troubleshooting Amex Gift Card Balance Check Issues

Incase you encounter any issues while checking your American Express Gift card balance, you can implement the steps below which might help your solve the issue.

  • Make sure that the Amex gift card number and the security code are properly entered.
  • Confirm that the gift card has not reached its expiry date.
  • Verify that your American Express gift card has been activated.
  • Once you have confirmed all these and the issue still persists, contact the customer support team.

These tips are not only valid for Amex gift card, but it is also valid when checking the balance of any other gift card you have.

Does American Express Gift Card Expire?

It is necessary you note that the balance on your Amex gift card does not expire but the card itself is only valid for a well defined period of time which you can clearly see at the front side of the card.

Once your Amex gift card expires, you will no longer be able to transactions using the gift card but you can always request for a replacement card which is actually free when your card has expired already.

Final Thoughts: How to Check American Express Gift card Balance

You might be in a situation where you are trying to purchase a new product with your American Express gift card at a Merchant's online store, and then after selecting your products and showing up at the checkout, you realize that paying with your Amex gift card is not possible cause it keeps up showing an error message. The main reason for this is due to the fact that your Amex gift card balance is not sufficient.

In order to avoid getting frustrated by such situations, you can check out the two ways explained above in this article on how to check Amex gift card balance.

Frequently Asked Questions

Why is my Amex gift card not working?

Your Gift Card may be declined if there aren't enough available funds to cover the amount of your purchase or a pre-authorization request.

Why can't I check my balance on American Express gift card?

There might be several reasons why you cannot check your Amex gift card balance and one of the most common issues is lack of a stable network connection. You can check out some trouble shooting tips in this article.

How do I know if my gift card is still working?

As long as your gift card has not yet reach its expiry date, then it is still valid and working.

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About the Author

Ketcha Brandon
I am Ketcha Brandon, An article writer, content creator, Video producer, Financial Consultant and a certified Google Publisher. I write content for Cashytransfer.com. Our website provide information on topics such as bank accounts, Money transfers,…

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